Customer Testimonial - ServiceMaster Restore DCS

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ServiceMaster Disaster Clean-Up Services
551 Glenn Ave
Wheeling, IL 60090
United States

Customer Testimonials

May 6, 2011 — Rated 10 out of 10 by J.P.
What do you like about our residential cleaning services?

I want to bring your attention to the recent service I received from Service Master, namely Anthony. During the planning of the cleaning services we needed in the home, not only was Anthony accommodating to our needs relative to competitive pricing, he also illustrated extreme patience and professionalism. We were remodeling the house and, of course, were unable to adhere to our original schedule. As such, I think I rescheduled our cleaning with Anthony at least six times. He never expressed annoyance; rather complete patience and understanding as my husband and I worked through this major project. Additionally, since he became aware of the scope of our project and our needs, he even took the initiative to schedule the various cleanings in a more logical manner in order to eliminate mess and inconvenience.

Also, I was very impressed with the crew that completed the work in the home. They were very professional as well, and incredibly careful – my number one priority. They worked productively and were friendly; happy to be doing their work.

Should I ever need cleaning again, or have the opportunity to refer customers, I will send them directly to Anthony at ServiceMaster DCS.

Many thanks,

April 28, 2011 — Rated 10 out of 10 by P.L.
What do you like about our residential cleaning services?

Anthony - it was an extreme pleasure working with your team during a recent plumbing incident. They were very professional, well organized and new exactly what to do. Middle of the night calls are always a pain but your staff did such a great job, you couldn't tell we had a flood.
Thanks and we look forward to working with you again.

April 24, 2011 — Rated 10 out of 10 by E.K.
What do you like about our residential cleaning services?

My first experience with ServiceMaster was in 2001 when I had a fire in my townhome. The crew and service I received was so exceptional that I didn't think twice to hire ServiceMaster for a general cleaning of my condo. The crew was on time and very courteous. They explained what they were going to do and what types of products they would be using, which were all green. They tested the walls to make sure the paint
would not bleed when they started washing them. Although I was originally going to have my hardwood floors buffed and polished, after inspecting the condition of my hardwood, they felt it was better to just clean the floor by hand as it was in good shape and didn't need the buffing and polishing, which lowered the cost. So I truly appreciated
their honesty in this situation and the cost savings. I was very pleased with the service and will not hesitate to use ServiceMaster again. I would highly recommend their services to anyone. -EKS,

February 11, 2011 — Rated 10 out of 10 by M.P.
What do you like about our residential cleaning services?

Your techs were polite professional and did a fantastic job in cleaning my carpet. Thank you

December 28, 2010 — Rated 10 out of 10 by G.W. ServiceMaster Disaster Clean-Up Services
What do you like about our residential cleaning services?

Anthony Berg and the Service Master team handled my service request professionally; with efficiency, courtesy and promptness. I had the air ducts cleaned, the carpets shampooed, large area rugs removed for off-site cleaning, and the whole house cleaned, top to bottom. Mr. Berg updated me regularly as to the dates when people would be at the house and for how long, and the billing was handled as the phases were completed. The workers were friendly and efficient, and they did an excellent job. I would strongly recommend ServiceMaster Clean to anyone. They are a pleasure to work with.

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